OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 82 comments received in the last 90 days.
19 June 2025
Derek was very helpful
12 June 2025
Very professional. Friendly and efficient
04 June 2025
The experience at the sales centre was first class. I felt looked after, had no pushy sales tactics and was free to explore the car and test drive for as long as I liked. The knowledge of everyone onsite was excellent.
30 May 2025
Absolutely no problems.
30 May 2025
All good - only slight criticism was it took a few days from initial contact before I was able to speak to and make an appointment with motability specialist - no return of telephone calls at all.
28 May 2025
Treated very well as a customer from receptionist - sales - General manager. A very nice experience.
28 May 2025
Paul Jakeman was very helpful
19 May 2025
Sales representative was 1st class explaining every step.
16 May 2025
My only concern was i picked this car, because , when I sat in it there was a label hanging fron the rear view mirror saying it had the drive recorder . Since I've recently been discovering its features , to my disappointment found it doesn't have
02 July 2025
Very satisfied with both service and personnel.
01 July 2025
Excellent service
01 July 2025
Very satisfied work was carried out promptly and professionally.
30 June 2025
Again, really easy to get booked in. Work completed in a timely manner.
25 June 2025
AC attended to a warranty issue without any problem
25 June 2025
Did what was necessary. Nothing stood out either good nor bad. Person who I dealt with in branch in person was nice.
24 June 2025
It was a recall for which I did not need to pay, but was treated with a very high level of service and as though I was a very valued customer
24 June 2025
Always excellent customer service from all at this branch
24 June 2025
No issues.
23 June 2025
Extremely satisfied
02 July 2025
The car is beyond my expectations having not seen the exact spec prior to ordering. The bells and whistles are mindblowing and I'm still like a child in a toy store playing with them. The interior is finished beautifully with attention to detail.