OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
291 ratings and 129 comments received in the last 90 days.
23 November 2024
Every thing was very relaxed.
22 November 2024
Very satisfied
21 November 2024
Always calling or emailing back and answering questions. Very professional and polite
14 November 2024
All went smoothly
03 November 2024
Top service and went out of their way to accommodate my requirements
31 October 2024
Very relaxed atmosphere
23 October 2024
Staff very good although few marks in vehicle interior
17 October 2024
Everything was run so smoothly.
17 October 2024
Connor was excellent, pleasant and easy to communicate with.
28 November 2024
Excellent & friendly service especially from Dawn on service desk
28 November 2024
The recall took 2 days as the technician broke a part, the replacement for which had to be ordered to repair this. The engine is no longer running smoothly following the work that was done.
26 November 2024
Reasonable price for the work done plus car was valeted.
26 November 2024
Completely satisfied
25 November 2024
Skilled workmen, love that my car get cleaned up
25 November 2024
I was in a great hurry and was pleased to arrive to collect the car and find that it was as per the phone call ready to collect just after my lunch
23 November 2024
Additional issues following valve replacement
21 November 2024
Taken care of by service team member Carly
19 November 2024
Perfectly satisfied. Service desk were excellent, efficient and kept me completely informed throughout.
18 November 2024
Great service
26 November 2024
Everyone very friendly and professional